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Delivery

Delivery is available within Christchurch and to a limited number of wider Christchurch areas.

Delivery is available from Wednesday through Saturday.

We use a fragile same day courier for deliveries within Christchurch.

We cannot guarantee an exact delivery time. Deliveries leave our kitchen at 10am and are delivered by 4pm at the latest.

If delivery is not coming up as an option at the checkout usually that means one of the following is wrong with the delivery address:
1. The region (Canterbury) is missing
2. The postcode is missing
3. The postcode is not an area we deliver to (see postcodes below)

Our delivery for Christchurch areas have a set rate of $10. Our courier area extends to the following postcodes –

8011
8013
8014
8022
8023
8024
8025
8041
8042
8051
8052
8053
8061
8062
8081
8083

Our delivery for wider Christchurch areas have a set rate of $15. Our courier area extends to the following postcodes –

7604
7614
7615
7630
7670
7676
7674
7678
7691
8082

Nationwide Delivery

Nationwide orders are dispatched on Wednesday’s weekly and only items from this menu can be shipped nationwide.

If it is not allowing you to select a dispatch date this may be because there are items in your cart that are not eligible for nationwide delivery.

Please note we have similar items in other areas of our website but for nationwide shipping they must be added from the Nationwide Orders menu only.

We cannot guarantee the date that the packages will arrive as it is reliant on a 3rd party courier system. The standard lead time is 2-3 business days.

Delivery Terms and Conditions

By placing a delivery order with us you are accepting the following:

When booking a delivery you accept that your goods leave our kitchen in perfect condition. They are packaged securely before leaving, but can move about while with the courier.

All of our products are considered perishable goods and therefore not covered by our courier company in the instance of being damaged (unless the driver is deemed responsible).

When booking the delivery time please make sure that someone will be home to accept it. If the address is behind a security gate please ensure that there is a contact number with your order. If no one is there then our courier will leave your order in a safe space. If there is no safe space, or the courier is unable to access the property and the cake is returned to us it can be collected from our shop. Any secondary delivery costs will be incurred at the customers expense.

If the delivery is during summer then please make sure there is someone at the address. Our products are perishable goods and can be damaged easily by the heat. No refund will be given if a product is damaged as a result of this.

If you require your order before midday we recommend getting the order delivered the day before as our couriers cannot guarantee an exact time. All our products can be stored overnight in the refrigerator.

For nationwide orders please ensure a note is left at checkout if there are any specifics regarding the location you would like the package to be left e.g. in a shaded area. We cannot guarantee the date that the packages will arrive as it is reliant on a 3rd party courier system. The standard lead time is 2-3 business days.

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